Refund Policy
Thank you for shopping at MyMedPharmacy. We strive to provide quality medical products and exceptional customer service. In the event that you need to request a refund, please review our refund policy below.
- We accept returns and offer refunds for eligible products within 7 days from the date of purchase.
- To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.
- Certain items are not eligible for refunds, including but not limited to:
- Prescription medications
- Personal hygiene products
- Items marked as non-returnable or final sale
- To initiate a refund, please contact our customer support team at care@mymedpharmacy.in or +918877001255 within the specified return period.
- Provide your order number, the name of the product you wish to return, and the reason for the return.
- Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.
- Please use a trackable shipping service and consider purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
- If you haven't received your refund within the specified timeframe, please check your bank account or contact your credit card company.
- If the issue persists, contact us at +918877001255 to investigate the status of your refund.
- For any questions or concerns regarding our refund policy, please contact our customer support team at care@mymedpharmacy.in or +918877001255.
- MyMedPharmacy reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase on MyMedPharmacy, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.
